Shipping & Delivery.

We always aim to process and ship your order as quickly as possible.
Typically, your order will be processed on the next working day after it's placed.

Once your order has been shipped, you can expect delivery within approximately 3 to 7 business days from the moment you receive your shipping confirmation.

Please note that deliveries to international (export) destinations may take longer due to customs processing and additional transit times.

We deliver to many countries in Europe. Below you’ll find an overview of the shipping costs, available delivery methods, and the minimum order value for free shipping.

Mainland Europe

European Islands

After your order has been shipped, you will receive a tracking number. Please use this to track the status of your delivery. You can check the current location and estimated delivery date through the shipping carrier's website. Sometimes, parcels may be delivered to a nearby address or a neighbor if you're not home at the time of delivery. It's also worth checking with anyone in your household who might have received the package on your behalf.

If you weren't home when the package was delivered, the carrier may attempt delivery again or leave instructions for how to collect your package. Check for any delivery notices or follow-up emails.

If you've checked the above and still haven’t received your order, please contact our customer service team. Provide your order number and any relevant details so we can assist you in resolving the issue and determine the next steps.

Please note that international orders may take longer to arrive due to customs processing or delays in transit. Thank you for your patience!

As the recipient of the order, you are responsible for any customs duties and taxes associated with your shipment. These charges are not included in the cost of your order or shipping fees. 
Unfortunately, we do not have control over or information regarding the exact customs duties and taxes that may apply. We recommend that you contact your local customs office for more information on potential charges before placing your order.

If customs duties and taxes are not paid or the package is not picked up, the shipment may be returned to us, and you may be subject to additional fees, including return shipping costs.

If you have any questions regarding customs duties and taxes, please contact your local customs office or feel free to reach out to our customer service team for assistance.